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Discussion topic: can't access router admin page on any browser

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This message was authored by Fey+Kattan This message was authored by: Fey+Kattan

can't access router admin page on any browser

I've had Sky broadband for at keast 4 years and 192.168.0.1 has always given me access to the router admin page.

 

Recently it's started failing. I get an error page that displays the message  'This page isn't working'.

 

Screenshot 2024-08-03 at 13.41.12.png

I've tried accessing the page from Chrome, Safari, Firefox and DuckDuckGo browsers but always get the same response. 

 

I'm running Chrome 127.0.6533.89 (up-to-date) on a Mac Mini M1 running MacOS 14.5 (up-to-date). 

 

Could this be something to do with NordVPN that I've started using recently?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: can't access router admin page on any browser

Posted by a Superuser, not a Sky employee. Find out more

@Fey+Kattan 

If your VPN is enabled and the setting to stop it from communicating with LAN devices is enabled then yes it could cause this.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Fey+Kattan
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This message was authored by Fey+Kattan This message was authored by: Fey+Kattan

Re: can't access router admin page on any browser

Hi, James. Thanks for your reply. I reached out to the VPN supplier and they advised adding some DNS IPs. This solved the problem.

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