18 Nov 2024 05:34 PM
Can I switch from copper to fiber and keep the same router?
18 Nov 2024 05:46 PM - last edited: 18 Nov 2024 05:46 PM
Posted by a Superuser, not a Sky employee. Find out more
The Sky Broadband Hub (SR203) is compatible with FTTP.
The Q Hub actually works for broadband, but doesn't support Sky Talk Internet Calls, so Sky swaps those out by default.
18 Nov 2024 05:50 PM
Thanks, we dont have sky talk so could we potentially keep our router but switch to fibre?
18 Nov 2024 06:00 PM
Posted by a Superuser, not a Sky employee. Find out more
Which model are you currently using?
18 Nov 2024 06:16 PM
I have no idea how to find that out!
18 Nov 2024 06:18 PM
Sky Q hun (ER115) I think
18 Nov 2024 06:25 PM - last edited: 18 Nov 2024 06:28 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky would send a replacement automatically: either a Sky Broadband Hub, or a Max Hub if you chose to add the WiFi Max subscription supplement. Potentially you could keep using a Q Hub instead, but Sky is taking all those out of use over the coming year as they don't comply with new Government security requirements for internet routers.
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