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Discussion topic: business broadband down
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Message posted on 03 Aug 2024 12:48 PM
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Broadband not working
Nobody answering phone. How long is going to take, I can not close the shop. It's ridiculous
Message posted on 03 Aug 2024 12:53 PM
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Re: Broadband not working
@MimarketIs this for business broadband?
If you have found this solution helpful please tick this as the answer.
Message posted on 03 Aug 2024 12:54 PM
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Re: Broadband not working
@Mimarket this is thecsupport forum for Sky's domestic broadband assume from your post you are trying to contact Sky's Business service which is separate operation.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Aug 2024 12:54 PM
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Why is the back up not working?
Am I paying for nothing ?! The back-up nit working, the internet is been down for ages, losing sales. The phone is usless, nobody answering no update how much is going to take
Message posted on 03 Aug 2024 12:55 PM
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Re: Broadband not working
Well from the business page send me here via link
Message posted on 03 Aug 2024 12:56 PM
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Re: Broadband not working
Yes, from the business page opened this
Message posted on 03 Aug 2024 01:10 PM
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Re: Broadband not working
Same issue I'm having my sky phone line and broadband both are down
Message posted on 03 Aug 2024 01:14 PM
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Re: Broadband not working
Hi
this is not professional not answering i tried and waiting in queue for 62 mins and no reaponse.
Worst service ever.
Message posted on 03 Aug 2024 01:15 PM
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Re: What’s happening with the broadband, been down couple of hours, I’m payin for the backup which i
Are you a Sky Broadband business customer ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Aug 2024 01:16 PM
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Re: Broadband not working
Yes same with me
Message posted on 03 Aug 2024 01:27 PM
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Re: business broadband down
I have exact same problem! Been on hold for a hour and 20 mins so far!
Message posted on 03 Aug 2024 02:43 PM - last edited: 03 Aug 2024 02:46 PM
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Re: business broadband down
I'm tempted to suggest that the pricing of Sky 'business broadband' is something of a clue: given it's basically the same cost as their domestic offering, I'm not convinced it's actually a particularly appropriate option for commercial use.
The only significant difference I can see are the additional cost options for multiple VOIP phone lines and 4G failover.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Aug 2024 02:48 PM
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Re: business broadband down
Timmy I dont think it's that cheap, not when you add on the extras. We pay extra for a SIM back up so if internet goes down card payments machine etc will still work. Well the SIM either didn't kick in it was down too so was pointless
Message posted on 03 Aug 2024 02:56 PM
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Re: business broadband down
At last broardband back on
Message posted on 03 Aug 2024 03:28 PM
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Re: business broadband down
Not for me
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