broadband

[Weekesy]

Can I please renew my contract to lower my bill, also I new a new wifi box, as mine is overheating.

[GD1]

@Weekesy  You can't request this through a public forum, you'll need to call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Pineapple77]

Sky is more than happy to help I called and had to renew a contract perhaps this might happen to yourself but I'm sure all will work out a much better plan that your plan at the moment. Good day hope this helps 

[jamesn123]

@Weekesy 

WHat makes you think your hub is overheating? Its completely normal for the Sky hub to be quite warm to the touch as it is passively cooled.