broadband speeds not as promised

[SuBs]

Hello,

I have had Sky Giggafast now for 2 weeks. First two weeks were slow but i thought by now it would have got faster. Its saying 900mbps is arriving at the property but speed tests on our devices are showing maximum 120mbps. I have the Sky Max Hub and TP Link extenders in Office however its not made any difference.

Thanks

[TimmyBGood]

---

@SuBs wrote:

speed tests on our devices are showing maximum 120mbps.

---

Are those devices using WiFi or ethernet cable? 

120Mbs is entirely plausible for a wireless connection, even with gigabit router speed.

[SuBs]

Screenshot of download speeds using Ethernet connection from Hub

[SuBs]

120mbps isnt too bad, i thought however it would be nearing the 400/500mbps area. If that was the case id have saved money each month and go for a lower capped broadband deal.

[SuBs]

---

@TimmyBGood wrote:

---

@SuBs wrote:

speed tests on our devices are showing maximum 120mbps

---

Are those devices using WiFi or ethernet cable? 

120Mbs is entirely plausible for a wireless connection, even with gigabit router speed.

---

120mbps isnt too bad, i thought however it would be nearing the 400/500mbps area. If that was the case id have saved money each month and go for a lower capped broadband deal.