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Discussion topic: broadband speeds not as promised

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This message was authored by SuBs This message was authored by: SuBs

broadband speeds not as promised

Hello,

 

I have had Sky Giggafast now for 2 weeks. First two weeks were slow but i thought by now it would have got faster. Its saying 900mbps is arriving at the property but speed tests on our devices are showing maximum 120mbps. I have the Sky Max Hub and TP Link extenders in Office however its not made any difference.

 

Thanks

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: broadband speeds not as promised

Posted by a Superuser, not a Sky employee. Find out more

@SuBs wrote:

 

speed tests on our devices are showing maximum 120mbps.

 


Are those devices using WiFi or ethernet cable? 

 

120Mbs is entirely plausible for a wireless connection, even with gigabit router speed.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
SuBs
Topic Author
This message was authored by SuBs This message was authored by: SuBs

Re: broadband speeds not as promised

 

Screenshot of download speeds using Ethernet connection from Hub

 

 

Broadband speed.png

SuBs
Topic Author
This message was authored by SuBs This message was authored by: SuBs

Re: broadband speeds not as promised

120mbps isnt too bad, i thought however it would be nearing the 400/500mbps area. If that was the case id have saved money each month and go for a lower capped broadband deal.

SuBs
Topic Author
This message was authored by SuBs This message was authored by: SuBs

Re: broadband speeds not as promised


@TimmyBGood wrote:

@SuBs wrote:

 

speed tests on our devices are showing maximum 120mbps


Are those devices using WiFi or ethernet cable? 

 

120Mbs is entirely plausible for a wireless connection, even with gigabit router speed.


120mbps isnt too bad, i thought however it would be nearing the 400/500mbps area. If that was the case id have saved money each month and go for a lower capped broadband deal.

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