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Discussion topic: broadband no confirmation

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This message was authored by sorayax This message was authored by: sorayax

broadband no confirmation

I placed an order for new broadband to be installed and the £5 upfront is pending in my bank account, however, haven't had any confirmation email and am unable to find any details on my account. 

Was told it would be installed/ delivered next week but am yet to have any confirmation 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: broadband no confirmation

Posted by a Superuser, not a Sky employee. Find out more

@sorayax 

Anything showing here as the most up to date information should be available at 

https://www.sky.com/help/articles/track-sky-order 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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