08 Mar 2023 07:12 PM
auto dialer does not work with sky broadband
09 Mar 2023 06:35 PM - last edited: 09 Mar 2023 06:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@monty348 wrote:
It seems that sky use digital line and our auto dialer is analogue
If you've been provisioned on SOGEA broadband with a live 'phone' socket on the rear of the Sky Broadband Hub (and its 'Voice' LED lit up green), then yes: your telephony is now IP rather than PSTN.
08 Mar 2023 07:13 PM - last edited: 08 Mar 2023 07:13 PM
Posted by a Superuser, not a Sky employee. Find out more@monty348 You're going to need to provide a bit more info, autodialler on what?
08 Mar 2023 07:51 PM
Posted by a Superuser, not a Sky employee. Find out more@monty348 given Sky sell domestic services not sure what you need an autodialler to do. However Sky do not block legitimate services but check the Sky Broadband setting which defaults to PG13.
09 Mar 2023 12:14 PM
we have robots to milk cows.There is a GJD auto dialer which rings me if there is a problem.
thanks for replying.
09 Mar 2023 12:28 PM
Posted by a Superuser, not a Sky employee. Find out more
That sounds more like a telephony issue than broadband (even where voice is being delivered over data)
One possibility which comes to mind is that Sky Talk Shield is blocking an inbound call because most people really don't want autodialed spam.
Alternatively is this a gadget which you have sitting on an extension socket somewhere at your property which worked before you switched to Sky Broadband?
09 Mar 2023 06:22 PM
It seems that sky use digital line and our auto dialer is analogue,got a digital one coming sohope it works
09 Mar 2023 06:35 PM - last edited: 09 Mar 2023 06:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@monty348 wrote:
It seems that sky use digital line and our auto dialer is analogue
If you've been provisioned on SOGEA broadband with a live 'phone' socket on the rear of the Sky Broadband Hub (and its 'Voice' LED lit up green), then yes: your telephony is now IP rather than PSTN.
10 Mar 2023 01:32 PM
seems our current auto dialer is obsolete,new one uses a sim card to work with modern digital comms
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