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Discussion topic: any solution to sky q mini boxes lowering ethernet port speeds?

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This message was authored by anothadave This message was authored by: anothadave

any solution to sky q mini boxes lowering ethernet port speeds?

Since switching to sky broadband i noticed that my ethernet ports on the sky router werent running at gigabit speeds and after many hours trawling the internet i found the posts on here about the sky q mini boxes affecting the ports.        I turned off all my sky q minis and sure enough my router ethernet ports where back up to gigabit speed and everything was working as it should.    Once I turn them back on after a few seconds everything drops back down to 100Mbps speed.     So clearly its the sky q mini boxes.  (the router is still set to gigabit speed)

 

i tried connecting them all using a wired connection and turning off the wifi.   I tried  changing the 5ghz channel on the mini boxes from the engineer menu,   even using different cables.    Everything i can think of.

 

i had no problem when i was on BT fibre for three years. all the gigabit ethernet ports worked fine with the sky q minis. 

 

has anyone found a solution?       my main sky q box is an original 2tb.   Is it worth trying to get the new sky q hdr box?         or is a third party router my only option??

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: any solution to sky q mini boxes lowering ethernet port speeds?

Posted by a Superuser, not a Sky employee. Find out more

@anothadave 

3rd party router is your only option, Sky Q boxes do something weird with the Sky routers which kills ethernet speeds.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Andrew+in+CM6 This message was authored by: Andrew+in+CM6

Re: any solution to sky q mini boxes lowering ethernet port speeds?

The mini boxes dont have gigabit ethernet enabled. the new 1 and 2tb boxes do. I have a hub 4.2 and it appears it has been recently software updated and the WiFi speeds are now awful.

 

The Hub 4.2 has always been hit and miss but as all of my Q boxes are wired i shall be turning off Wifi this weekend off everthing and have a linksys velop system ready to go in to deal with WiFi.

 

 

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