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Discussion topic: activation renewal date after current contract runs out

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This message was authored by: EandR1996

Message posted on ‎24 Nov 2024 06:42 PM

activation renewal date after current contract runs out

Hey, 

 

We have upgraded at teh end of our current contract that runs out on the 6/12/24 but the activation date for the new contract isnt until 20/12/24. does this mean we will be without internet for the 14 days inbetween?

 

Kind regards

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This message was authored by: caesarome

Message posted on ‎24 Nov 2024 07:32 PM

Re: activation renewal date after current contract runs out

Posted by a Superuser, not a Sky employee. Find out more

If Sky is your current supplier then no you will not be without broadband during that period as you account will not close on 6th December but should be changed to your new package on the 20th.

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