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Discussion topic: accessing gmail on sky broadband

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This message was authored by: Confused28

accessing gmail on sky broadband

i have transferred from BT to Sky and now cannot access my gmail emails on laptop (I can still get them on iphone) except by going through webmail. What can I do to get gmail on Outlook as before?

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This message was authored by: caesarome

Re: accessing gmail on sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@Confused28 

Chsnging your broadband supplier should prevent you from being able to access your emails so what is happening when you try to, if you see an error message what does it say ?

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This message was authored by: Confused28

Re: accessing gmail on sky broadband

Itt is not allowing me to access gmail on Outlook. on computer.  I am still able to access it on my iphone.  Should my computer be able to connect to the new broadband automatically?

This message was authored by: Chrisee

Re: accessing gmail on sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@Confused28 sounds like Outlook has lost access to the Google account. Go into the settings as it is likely to be simply fixed by signing in again. Highly unlikely thst it has anything to do with your new Sky service. 

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This message was authored by: caesarome

Re: accessing gmail on sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@Confused28 wrote:

Itt is not allowing me to access gmail on Outlook. on computer.


But what is happening, is there a error message and if so what does it say ?

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This message was authored by: jayach

Re: accessing gmail on sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@Confused28 wrote:

Should my computer be able to connect to the new broadband automatically?


Depends on what you mean. You will need to connect to the new SSID with the new password.

Can you access the web on the computer?

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