Discussion topic: Zoniazoniaxzonia

This message was authored by: Tamer+Road+20 · ‎18 Mar 2023

Hi my sky not working

This message was authored by: cookiemonsteruk · ‎18 Mar 2023

Are all the lights green on your hub?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Tamer+Road+20 · ‎18 Mar 2023

no 3 is green and one red

This message was authored by: cookiemonsteruk · ‎18 Mar 2023

@Tamer+Road+20

Which one is red?

Which is green ? We need more info

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Tamer+Road+20 · ‎18 Mar 2023

VOICE IS RED

This message was authored by: cookiemonsteruk · ‎18 Mar 2023

@Tamer+Road+20

Sounds like the voice is bringing down your broadband as well. Can you reset your hub by holding down the reset button on the back of the hub for 20 seconds

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Tamer+Road+20 · ‎18 Mar 2023

ok after reset router is now two green lights

This message was authored by: cookiemonsteruk · ‎18 Mar 2023

@Tamer+Road+20

Is the broadband working? It is only a workround to a known issue. I unmarked your previous answer. So if working feek free to mark the appropriate post 👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Tamer+Road+20 · ‎18 Mar 2023

now is not workin router pleas help me

This message was authored by: caesarome · ‎18 Mar 2023

@Tamer+Road+20

Run the test here to see if a fault is found:

https://www.sky.com/help/articles/broadband-diagnostic-start

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Discussion topic: Zoniazoniaxzonia

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