Discussion topic: You state that the mega bytes per second should be 76mb/s. The reception on our mobile phothethis.

This message was authored by: GordonCarter · ‎29 Sep 2024

My WiFi is very poor. We singed for 75mb/s. But the signal on our mobile phones are diabolical. Can you put this matter right. As it ois casing major problems

@G.CARTER3

My wifi

This message was authored by: jamesn123 · ‎01 Oct 2024

Hi @GordonCarter

The speed you pay for is to be measured over Ethernet, not WiFi. Additionally this speed has no link to the signal strength on your devices, this is dictated by distance from the router, neighbouring routers & performance of the WiFi radios on the router.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TimmyBGood · ‎01 Oct 2024

@GordonCarter

As @jamesn123 indicates, that would be the Guaranteed Minimum Download Speed over the cabled connection as far as the Hub, not WiFi coming from it (which is always zero Mbs on the other side of a few walls)

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: You state that the mega bytes per second should be 76mb/s. The reception on our mobile phothethis.

You state that the mega bytes per second should be 76mb/s. The reception on our mobile phothethis.

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Re: You state that the mega bytes per second should be 76mb/s. The reception on our mobile phothet

Re: You state that the mega bytes per second should be 76mb/s. The reception on our mobile phothet

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