Discussion topic: You said you came but you didn’t
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Message posted on 19 Nov 2024 07:54 AM
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You said you came but you didn’t
You were supposed to come yesterday between 8am and 1pm , no one showed , my son waited with me because I’m housebound and elderly , he list 5 hours of work and no one showed up ! Then a text came through to say it’s been completed at about 6pm , and it’s hasn’t do you are lying ! No one has been here . It’s terrible ! I’ve been without my service for nearly a week now !
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Message posted on 19 Nov 2024 09:16 AM
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Re: You said you came but you didn’t
@Peter2641 you are not talking to Sky by posting in the forum as they cannot match an account to a podt you need to call them. You should be compensated for a missed appointment see Customer Auto-Compensation | Sky Help | Sky.com
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 19 Nov 2024 10:23 AM
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Re: You said you came but you didn’t
Whatever the work was that needed to be done, could that have been accomplished at the exchange or local green cabinet meaning an engineer knocking on your door wasn't required?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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