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Discussion topic: You are indicating early termination charges on my account but i cancelled following a price increas

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Avatar for MarkFirth
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This message was authored by: MarkFirth

Message posted on ‎24 Apr 2024 07:41 PM

You are indicating early termination charges on my account but i cancelled following a price increas

I cancelled my broadband after receiving notice of a price increase and was told i could do so with no charges but you are now showing huge cancellation charges due 1st June! I need you to cancel these incorrect charges 

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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎24 Apr 2024 07:44 PM

Re: You are indicating early termination charges on my account but i cancelled following a price inc

Posted by a Superuser, not a Sky employee. Find out more

We are  just customers on here helping each other

P c marlow
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 Apr 2024 07:45 PM

Re: You are indicating early termination charges on my account but i cancelled following a price inc

Posted by a Superuser, not a Sky employee. Find out more

@MarkFirth 

You'll need to call Sky then. You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.


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This message was authored by: SKY1992bf

Message posted on ‎24 Apr 2024 08:02 PM

Re: You are indicating early termination charges on my account but i cancelled following a price inc

Posted by a Superuser, not a Sky employee. Find out more

@MarkFirth  Did you give notice within 30 days of receiving the notification?


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