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Discussion topic: Yoto keeps getting kicked off wifi

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This message was authored by: LyCo

Yoto keeps getting kicked off wifi

Both 2nd and 3rd gen Yoto are repeatedly being kicked off the WiFi and won't connect again for days. Never had this problem with previous WiFi. Kids and I very frustrated. Please help 

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This message was authored by: JimM1

Re: Yoto keeps getting kicked off wifi

@LyCo Why?

 

Does Yoto Player need WiFi?

Yes, but just for a few quick things. The majority of listening can be done offline – from the treehouse, the car or even the most sturdy of pillow forts. Sweet freedom!

You’ll need a WiFi connection to set up your Yoto Player and download your Yoto Cards. Once they’re downloaded, your child can play them wherever and whenever they like! Yoto Radio, and Yoto Daily will need WiFi too. You can disconnect your Yoto Player from the WiFi via the app.

We launch new features to Yoto Player all the time, so you’ll want to connect your player fairly regularly so it can download any new Yoto OS updates.

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This message was authored by: LyCo

Re: Yoto keeps getting kicked off wifi

Thank you that's true. When I want to connect again eg for a new card or Yoto daily it gives the error code 'Auth' and an angry red X. It was working only yesterday! I recently upgraded my sky broadband and this has only been a problem since then. Please help thank you! 

This message was authored by: JimM1

Re: Yoto keeps getting kicked off wifi

@LyCo Does not make any sense, working yesterday, so when did you upgrade?

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