26-05-2018 06:02 PM
I had this issue, Xbox support resolved this for me. On the console go into settings/network/advanced then select the alternate MAC address option and clear this will restart your console if you then connect to Xbox live if should do so.
06-06-2018 10:02 AM
Update: since purchasing a wifi extender that plug into the wall, then running an ethernet cable to the xbox one its appeared to have solved the issue, although not ideal it may help others who have the same problem i did with the hub.
Here’s what i used to bridge to the sky hub -
2 weeks ago
I was having the same problem with xbox one s and sky q hub, but i went into xbox settings, network, advance settings, alternate MAC address then hit clear. Xbox restarted then i was able to connect to sky q wifi. Hope this helps.
a week ago
Additional support for connecting your Games Console to your broadband network can be found using the link below