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Discussion topic: Xbox Series X - Can't get a Teredo IP

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This message was authored by: SimonQ96

Xbox Series X - Can't get a Teredo IP

Not sure if anyone else has had similar issues - but currently on my Xbox Series X I'm unable to connect to multiplayer games and get an error message in my network settings calling out that the console 'can't get a Teredo IP'.

 

I've gone through multiple different resolution steps on the console but with no luck so not shifting my attention to my router/broadband. 

 

So far i've reset the router, enabled UPnP and checked my broadband shield settings but it's made no difference

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This message was authored by: jamesn123

Re: Xbox Series X - Can't get a Teredo IP

Posted by a Superuser, not a Sky employee. Find out more

Hi @SimonQ96 

Is this a new install or Sky broadband? If not has the issue recently started on the Xbox or always been the case?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: SimonQ96

Re: Xbox Series X - Can't get a Teredo IP

We've had the broadband a few months, issue seems to have started to occur about a week ago!

This message was authored by: jamesn123

Re: Xbox Series X - Can't get a Teredo IP

Posted by a Superuser, not a Sky employee. Find out more

@SimonQ96 

Has anything changed since then? E.G. location change of Xbox, added a booster, different devices connected etc. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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