Wrong package?

[NoxLuna]

Hi,

I have just renewed my contract with Sky (huge regret) and the confirmation email I have received is completely different to the one I signed up to on renewal? 

Above is the package I selected on renewal. 

Below is what I received in my email confirmation, which is considerably different:

45.8 and 50.9 Mbps download speed

9.0 and 10.0 Mbps upload speed

You should expect a Guaranteed Minimum Download Speed of 41.3 Mbps.

The minimum upload speed for your broadband line is 8.1 Mpbs

The maximum upload speed for your broadband line is 10.0 Mbps

The maximum download speed for your broadband line is 51.0 Mbps

The advertised download speed for Sky Broadband Superfast is 59.0 Mbps

The advertised upload speed for Sky Broadband Superfast is 16.0 Mbps

Can anyone help? 

[LGUser]

@NoxLuna  before you call Sky to enquire what's going on, what speed are you actually getting?