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Discussion topic: Work laptop can’t connect to VPN

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This message was authored by Rob200 This message was authored by: Rob200

Work laptop can’t connect to VPN

I can't log on to my work vpn, our IT Department think my broadband is blocking access 

 

It worked prior to upgrading to new Max hub - is it a problem with MAX-t and is there a work around otherwise I may have to get a different provider

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Work laptop can’t connect to VPN

Posted by a Superuser, not a Sky employee. Find out more

@Rob200 try thecsteps in this post UPnP set up

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Rob200
Topic Author
This message was authored by Rob200 This message was authored by: Rob200

Re: Work laptop can’t connect to VPN

Thank you @Chrisee I'm giving it a go now!

Rob200
Topic Author
This message was authored by Rob200 This message was authored by: Rob200

Re: Work laptop can’t connect to VPN

Sorry that hasn't worked 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Work laptop can’t connect to VPN

Posted by a Superuser, not a Sky employee. Find out more

Ok @Rob200 I havecescalated your post to the Sky team who support the forum who should be in touch tomorrow to offer you a private chat session to try to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Addie15 This message was authored by: Addie15

Re: Work laptop can’t connect to VPN

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Rob200.

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