25 Oct 2024 10:56 PM
I am moving house and Sky have said that they won't install my internet until the 19th, what am I meant to do until then? I find it kind of ridiculous I'll have to pay the full amount for the month when I won't have the usage for nearly three weeks? Can Sky help with something temporary until then?
I find this to be really unfair.
26 Oct 2024 03:21 AM
Posted by a Superuser, not a Sky employee. Find out more@chazzaelphie Did you tell Sky at least 2 weeks prior to moving that you are doing so as Openreach need at least 10 working days notice for broadband installation/activation.
Sky can't provide a temporary solutions.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion