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Discussion topic: Won't have internet for over two weeks

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This message was authored by chazzaelphie This message was authored by: chazzaelphie

Won't have internet for over two weeks

I am moving house and Sky have said that they won't install my internet until the 19th, what am I meant to do until then? I find it kind of ridiculous I'll have to pay the full amount for the month when I won't have the usage for nearly three weeks? Can Sky help with something temporary until then?

I find this to be really unfair. 

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This message was authored by GD1 This message was authored by: GD1

Re: Won't have internet for over two weeks

Posted by a Superuser, not a Sky employee. Find out more

@chazzaelphie  Did you tell Sky at least 2 weeks prior to moving that you are doing so as Openreach need at least 10 working days notice for broadband installation/activation.

 

Sky can't provide a temporary solutions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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