Wiz lightbulbs 2.4ghz, how do I split to have 2 wifi connections

[Johoff]

Hi please can someone help.. I previously had sky and then then went to Virgin and now been recently connected to sky. My wiz lightbulbs need a 2.4ghz ext to connect them. When I go into WiFi connections it used to have 2 connections from my box. Now this new one is just one. I have tried it switching 5ghz and that's not working. Sky won't tell me how to split them on my router although it can be done. Can anyone help me?? 

[Highlinder]

@Johoff  Is the router that you have now from Sky the colour of white or is it black?

[Johoff]

It's white 

[JimM1]

@Johoff Two links for you as a just in case you need them both! And NO splitting with that Sky Max Hub so be extra careful... 

Split Sky WiFi bands

https://www.sky.com/help/articles/connect-devices-to-broadband-start

[Johoff]

so it can't be done with the white box at all? 

[JimM1]

@Johoff You cannot split the bands on the white Sky Max hub, you can TEMP switch off the 5Ghz band, connect all your wiz stuff, once it is all connected turn back on the 5Ghz again, the wiz hopefully all stays connected and off you go!

It's all in the link from the Tips, 2nd link on the post!

[Johoff]

I have tried that and it didn't work.. I have even tried it with a TP extender and that didn't work.. so frustrating.. could I buy a new duel router and plug the sky in the back? Would that work? 

[JimM1]

@Johoff Did you adjust the wpa control?

[Johoff]

I am not tech savvy at all.. I just need a 2.4ghz on my wifi as a separate wifi to connect my lights.. and it's proving hard work 

[JimM1]

@Johoff Was in the 2nd link, but this is more direct for you to see.

Connecting older devices to Sky Max Hub | Sky Help | Sky.com | Sky Help | Sky.com