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Discussion topic: Will Sky install fibre cable to my house from the street?

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This message was authored by: EmWro3

Will Sky install fibre cable to my house from the street?

We have just taken up the offer for fibre broadband. However, we do not have fibre running up our shared driveway and across our front garden, from the junction box in our cul de sac. It also needs to be put under (or around) our front garden, which was paved about 2 years ago at great cost, I'm concerned about this needing to be dug up and replaced. Will Sky install the cables or will we need to get someone out to do this? With copper wiring being made obsolete we need to get this done at some point so might as well be now, but we don't want some shoddy dig up job and half **bleep** attempt at laying our garden slabs back down... I'm a little worried. Any insights or help would be greatly appreciated.

 

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This message was authored by: GD1

Re: Will Sky install fibre cable to my house from the street?

Posted by a Superuser, not a Sky employee. Find out more

@EmWro3  If it's a Full Fibre instal tpying in your postcode here will give the community an idea of how the full fibre will be installed, please post an image of the results removing any address/cabinet data.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Will Sky install fibre cable to my house from the street?

Posted by a Superuser, not a Sky employee. Find out more

@EmWro3 wrote:

 Will Sky install the cables or will we need to get someone out to do this? 


Sky and other ISPs don't do such work: that's the domain of Openreach or one of its subcontractors.

 

It's only an option for customers to commission their own ducting if that's carried out to the particular Openreach specification for such things (and it would be very rare for a private householder to do so)

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