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Discussion topic: Wifi stops working every few minutes

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This message was authored by: Kate128

Wifi stops working every few minutes

My WiFi stops working every time something connects to it. Sometimes it may come back on after a few minutes, orher times it takes a few hours. 

 

One or two phones cam *sometimes* be connected, but I'd the PC/TV/another phone connects it disconnects immediately. 

 

I've tested using the online support, sky reports it as no issue. 

 

I've tried to disconnect everything, leave it unplugged for a while, change the password. Nothing works.

 

We use sky TV in our living room, so no Internet means no TV!

 

I think I'll have to pay the fee to leave Sky if this continues.

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This message was authored by: Chrisee

Re: Wifi stops working every few minutes

Posted by a Superuser, not a Sky employee. Find out more

@Kate128 the lights on your Sky hub can help diagnose these type of issues use this troubleshooter https://www.sky.com/help/articles/hub-lights-explained-start

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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