Wifi signal rubbish at best nil at most and now hard wired smart tv not working

[Vivaspeed]

Wifi signal rubbish at best. Nil a lot of time , and now hardwiredsmart tv  has stopped working . I've tried the fault findin tests I've had two engineers bt out checked line inside n outside n it's fine  I've had enuf now end of tether with it , need a real sky engineer to sort this  paying for a substandard service  not good 

[GD1]

@Vivaspeed  You're not addressing Sky, this is a customer helps customer frum, no enguineer will be forthcoming on the back of a forum post.

For the forum to help please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[Vivaspeed]

Ok thx but can anyone advise what to do or if anyone has had these problems then ? 

[Daniel0210]

@Vivaspeed 

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@GD1 wrote:

@Vivaspeed 

For the forum to help please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

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[jamesn123]

@Vivaspeed 

If you've already had engineers out to check the external line and they have said its fine then your problem is likely just local WiFi conditions which Sky have no obligation to fix. If you wish to improve your WiFi you need to look at repositioning your router, changing the WiFi channel, adding boosters or getting a 3rd party router.