Wifi signal is poor - WiFi pod doesn’t seem to help.

[Chris515]

WiFi over the last 2 months is really poor. Laptop constantly disconnects from work VPN, sky+ continually struggling on my phone, Netflix, Disney TV, Amazon prime Apps not working. Takes hours to download load anything on sky TV.

Ultimately we are paying for a service that we are not getting.

Service connection check on the app says the signal is poor.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147