Wifi poor & Sky Q not connecting needs booster. Unable to get help

[ElaineM3]

Wifi in bedrooms poor. Sky Q suggests it needs a booster but i cannot connect with a human to arrange? Help just passes me around in circles. 

[Chrisee]

Hi @ElaineM3 as your Sky Q needs a booster I have escalated your post the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Addie15 · Accepted solution]

Hi there! Thank you for escalating that. However, we are unable to issue a booster here. We would advise calling in for that purpose. 

[ElaineM3]

I only have one number & after one call they have blocked my number

[ElaineM3]

Thank you so much, managed to get through on another number. Booster ordered and sky Q connected. 😁