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Discussion topic: Wifi password changed, devices still accept old password

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This message was authored by DeadEyeD This message was authored by: DeadEyeD

Wifi password changed, devices still accept old password

Hi,

 

I've changed my wifi password as per the procedure of logging into the router settings at http://192.168.0.1/. I can see the new password on both the 2.4GHz and 5GHz networks yet my devices won't accept this and will still connect using the original supplied password. I've also tried restarting the router but the situation still persists. Any ideas as to why this is happening or any solutions? Thanks

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi password changed, devices still accept old password

Posted by a Superuser, not a Sky employee. Find out more

@DeadEyeDIf you are trying to reset the router back to defaults hold in the reset button for at least 20 seconds.



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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi password changed, devices still accept old password

Posted by a Superuser, not a Sky employee. Find out more

@DeadEyeD 

Do you have Sky Q by any chance?
You may need to power down all Sky Q devices as well. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
DeadEyeD
Topic Author
This message was authored by DeadEyeD This message was authored by: DeadEyeD

Re: Wifi password changed, devices still accept old password

Yes, we have Sky Q. So power that down when attempting to change the wifi password?

 

@Highlinder

Not attempting a router reset but will give that a go if the above fails to solve the problem, cheers.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi password changed, devices still accept old password

Posted by a Superuser, not a Sky employee. Find out more

@DeadEyeD 

Just after the password has been changed. My suspicion is that the Q nodes are holding the old WiFi password since they act as boosters for your network. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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