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Discussion topic: Wifi not working

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This message was authored by annievb This message was authored by: annievb

Wifi not working

Can anyone help seeing as sky refuse to help and told me to come on here and seek help from people also having problems....yes sky that will work because we are all sky techs!!!! I have tried all the steps sky suggest even making sure no wires are crossing, they are not answering their phone and sent me a virtual msg accusing me of not paying my bill because it didnt understand my queries. So any of you unpaid sky techs I would be very grateful if you know of ways to fix my wifi that sky seem to not know as they have advised asking this community. Not impressed with sky customer service at all.

 

 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Wifi not working

Posted by a Sky employee

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Wifi not working

Posted by a Sky employee

Update – We are still looking to help you annievb. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
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