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Discussion topic: Wifi not reaching more than a few metres

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This message was authored by: Richwillison

Wifi not reaching more than a few metres

I've just moved and transferred over to the new house, we've installed the modem where the optical cable comes in the house. We cannot get any signal outside of that one room. There are quite a lot of rooms but I thought it would at least go a bit of the way. We cannot work, we have no tv signal, at all, no doorbell. No way to communicate with anyone at Sky.

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This message was authored by: caesarome

Re: Wifi not reaching more than a few metres

Posted by a Superuser, not a Sky employee. Find out more

@Richwillison 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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