0

Discussion topic: Wifi not reaching all rooms

Reply
This message was authored by SarahCas This message was authored by: SarahCas

Wifi not reaching all rooms

I have Sky Boost so want an engineer to come out please, wifi is dropping in my office at home impacting me working.
Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi not reaching all rooms

Posted by a Superuser, not a Sky employee. Find out more

@SarahCas  Do you have any boosters around the property to help with the Wi-Fi signal as broadband boost does enable you to ask Sky for them as you pay as part of your broadband subscription.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
SarahCas
Topic Author
This message was authored by SarahCas This message was authored by: SarahCas

Re: Wifi not reaching all rooms

Hiya, I have boosters that I've bought but they seemed to have stopped working, presumably need updating and don't think I should have to buy when I pay for Boost every month.

Also apologies, thought I was messaging Sky, not the forum 🙈

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi not reaching all rooms

Posted by a Superuser, not a Sky employee. Find out more

@SarahCas  No you should not have to pay for boosters if you have broadband boost. Speak to Sky over the phone to see what they can do to help you in regards to getting the right boosters for the router you have.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion