Wifi not reaching all rooms

[Iain79]

I am sick to death of sky wifi and can't wait to get rid. I moved over to Sky because of the speed guarantee etc and yet the wifi doesn't even reach every room of the house. My son can't play his xbox in his room due to no wifi and I shouldn't have to pay extra to get boosters when I pay enough already.

What can I do to resolve this in the interim until I'm out of contract.

Oh, and it's not a mansion I live in.

[TimmyBGood]

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@Iain79 wrote:

 I shouldn't have to pay extra to get boosters when I pay enough already.

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That's how Sky chooses to structure its broadband products.  BT/EE does the same thing with an additional monthly charge for booster loan.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[TimmyBGood]

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@Iain79 wrote:

What can I do to resolve this in the interim until I'm out of contract.

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Potential alternatives to ISP booster loan are router replacement, non-ISP booster purchase, Powerline networking, mesh nodes and/or ethernet cable.