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Discussion topic: Wifi not connecting upstairs

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99courtneyo
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This message was authored by 99courtneyo This message was authored by: 99courtneyo

Wifi not connecting upstairs

‎03 Oct 2024 02:36 PM

Wifi for the last 6 months has been dropping in & out upstairs, now it won't connect upstairs. Lived here 4 years & always had sky broadband, never had an issue. Only two of us live here so don't have lots of devices, only 1 tv, 2 phones & 1 laptop.

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi not connecting upstairs

‎08 Oct 2024 10:12 AM

Posted by a Superuser, not a Sky employee. Find out more

@99courtneyo 

Its possible the WiFi conditions around you have changed in those 4 years. You can try running through the WiFi troubleshooting here

If that doesnt help you may need a booster to cover your upstairs area.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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