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Discussion topic: Wifi keeps on dropping out of multiple devices

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This message was authored by: Alexandemily

Wifi keeps on dropping out of multiple devices

I have just had my sky broadband set up a week ago. Since then I find the wifi drops off of my devices a lot, both TVs are intermittently stopping streaming till the internet reconnects typically within 20-30 seconds and it also keeps dropping off both of our phones. 

I have checked the connections on sky on one occasion and most looked good except the tv connection which said ok. 

I'm not sure what the issue could be, I have tried restarting the router. All connections are in fine. Any advice would be appreciated please. 

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This message was authored by: jamesn123

Re: Wifi keeps on dropping out of multiple devices

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alexandemily  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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