Hi, we currently have Sky Q with two miniboxes, we seem to be having an issue where the main Sky Q box seems to lose wifi connection with the Sky broadband router many times a day, this in turn affects the connection with Sky mini boxes which state there has been an issue connecting with the network with an error code of MR104. If I leave it long enough, sometimes up to 30 mins, it will reconnect and works again until it loses connection again. On the main Sky Q box is states there is no broadband connection as there is no connection to the router, if I choose to go though setup again, and press the WPS button on the router, the main box will connect again, sometimes the connection will only last as little as 10 mins before it loses it again, which is frustrating when using services which use the wifi/broadband such as Youtube, which stalls after a few mins of watching and just says "Loading", then will play a few more seconds before stopping again. The broadband speed has been tested and is over 60mb, and other devices such as phones and laptops are connected via wifi without issue anywhere in the house. We did have the same issue a few weeks ago where I literally had to keep resetting the connection with the Sky Q and mini boxes everytime I wanted to use the miniboxes but something seemed to have happened and all was fine again until now when it has started again, I'm certain the issue seems to to be with the main Sky Q box.
