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Discussion topic: Wifi keeps dropping out and running at 7mbpm

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This message was authored by: LRhodesBurch

Wifi keeps dropping out and running at 7mbpm

Hello - my service checker is saying everything is fine but my WiFi has dropped out over the last week several times a day. 

my Ring camera is stating there is No WiFi and I can't use WiFi on my phone or husbands phone. 

we have rebooted and still the same - little or no wifi

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This message was authored by: Chrisee

Re: Wifi keeps dropping out and running at 7mbpm

Posted by a Superuser, not a Sky employee. Find out more

@LRhodesBurch sounds like there is an issue with the wifi signal level in your home. If it has worked in the past check you have not moved or done something which has caused the signal to be affected. Your Sky hub and any boosters need to be out in the open on a surface above things like radiators.anything metallic will block the signal. 

However it is likelyyou needca booster or similar Sky sel a bundle called WiFi Max which can give up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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