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Discussion topic: Wifi keeps dropping. I moved house and transferred my Sky Q and superfast broqdband on 2 April. My

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This message was authored by clutterbug This message was authored by: clutterbug

Wifi keeps dropping. I moved house and transferred my Sky Q and superfast broqdband on 2 April. My

Wifi keeps dropping. I moved house and transferred my Sky Q and superfast broadband on 2 April. My Internet connection has  been intermittent since then, dropping a few times an hour. I have followed the various troubleshooters but no joy. Any ideas?

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Wifi keeps dropping. I moved house and transferred my Sky Q and superfast broqdband on 2 Apri...

Posted by a Sky employee

Hi there @clutterbug , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Wifi keeps dropping. I moved house and transferred my Sky Q and superfast broqdband on 2 Apri...

Posted by a Sky employee

We are still looking to help you @clutterbug . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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