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Discussion topic: Wifi keeps being slow or disconnecting, this has been happening for about 4 weeks now.
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This message was authored by: Becky2
Message posted on 28 Aug 2024 10:37 PM
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Wifi keeps being slow or disconnecting, this has been happening for about 4 weeks now.
When using my mobile I constantly keep having to connect my mobile data instead if my home wifi as when Im using my home wifi it keeps disconnecting or buffering alot. Even when Im watching tv my programmes keep stopping and starting all the time amd a message will appear on my tv screen saying connecting to internet. This has become alot of hassle now and it has been happening for about 4 weeks, can this please be dealt with asap. I am paying for super fast ultra broadband and feel I am definately not getting what Im paying for. We even have a booster box and have tried placing it in multiple areas to see if it helped and it didnt.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Aug 2024 07:51 AM
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Re: Wifi keeps being slow or disconnecting, this has been happening for about 4 weeks now.
@Becky2 if you post the connection stats assuming you have a black Sky hub forum membersxshould becable to help see Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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