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Discussion topic: Wifi isnt working although the app says it is and im having ti use my data

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This message was authored by: Helen108

Message posted on ‎28 Apr 2024 03:37 PM

Wifi isnt working although the app says it is and im having ti use my data

Wifi isnt working although the app says it is and im having to use my data

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎28 Apr 2024 04:00 PM

Re: Wifi isnt working although the app says it is and im having ti use my data

Posted by a Superuser, not a Sky employee. Find out more

@Helen108 if you click through to run the test rather than just reading the result when the app last ran the test it should tell you if there is a now known issue. If there isnt give Sky a call and report the fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Helen108

Message posted on ‎28 Apr 2024 04:13 PM

Re: Wifi isnt working although the app says it is and im having ti use my data

I ran the  report before posting. the WiFi  still keeps dropping off  😢

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