@Jglo
That's generally not within the remit of an ISP, unless Sky installed ethernet cable specifically for a Q television issue.
Neither ISPs, telcos or Openreach now deal with telephone extension cabling.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
