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Discussion topic: Wifi has slowed to unusable

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This message was authored by Mar1020 This message was authored by: Mar1020

Wifi has slowed to unusable

Hi over the last few days my WiFi has drastically slowed, despite showing as all fine on the checks. This is to the point to be able to send this message via my phone I have had to turn off my WiFi at home and use 4G. That is the same for loading any website, I cannot currently use my WiFi as nothing is loading. Can you help please? 

many thanks

Maria 

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi has slowed to unusable

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mar1020 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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