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Discussion topic: Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

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This message was authored by: fes37

Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

Hello. 

 

I managed to to connect a TP-Link RE315 wifi extender to my Sky hub a few days ago as i was testing my setup. I tried connecting to the router last night even with the extender being right mext to the hub, the wifi extender would not pick up the 5ghz connection. It was picking up my neighbours though. 

 

I went into the router settings and noticed that the 5ghz was locked to channel 157. Can somebody please let me know what i need to do in order to establish a reliable 5ghz connection please? I am now apprehensive that the extender won't work on certain channels and that the router keeps switching between channels. So one day the extender may connect the next it wont.

 

Thanks very much

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This message was authored by: JimM1

Re: Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

@fes37 If the TP-Link will not work or connect in the band range then get the TP-Link tools out and fix it that way!

This message was authored by: Chrisee

Re: Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

Posted by a Superuser, not a Sky employee. Find out more

@fes37 third party extenders are never going to be that great with the white Sky Max hub as those units work best with the matched pod extenders Sky can lend you if you buy their WiFi Max package. If you want to use your TPLink unit connect it to the Sky hubusing an ethernet cable as it should work in bridge mode.

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: fes37

Re: Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

Hi thanks for responding.

 

Any chance you can elaborate on this to tp link tool you're referring to please? Thanks

This message was authored by: JimM1

Re: Wifi extender TP-link RE315 unable to connect 5ghz Sky hub

@fes37 Link to the app if you are a mobile type person.

 

Tether | Easy Network Management At Your Fingertips! | TP-Link United Kingdom

 

Specifications - RE315 | AC1200 Mesh Wi-Fi Range Extender | TP-Link United Kingdom

Does not mention what the Frequency range that the older unit supports, but the wi-fi 6 version you just may have to look at with sky push the channel so high,

 

1910013049_Range Extender Setup Help_REV1.0.0.pdf

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