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Discussion topic: Wifi dropping out and unable to connect in every room

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This message was authored by: GaryCockerill

Wifi dropping out and unable to connect in every room

We are having issues with the wifi dropping off connection in some rooms and other rooms we cannot get WiFi at all 

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This message was authored by: Chrisee

Re: Wifi dropping out and unable to connect in every room

Posted by a Superuser, not a Sky employee. Find out more

@GaryCockerill Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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