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Discussion topic: Wifi dropping out and reconnecting

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi dropping out and reconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Spindlefox 

Is the mini WiFi connected or ethernet normally?

There might not be anything physically wrong with the mini box it could just be that the setup needs tweaking or other connection method needs to be used. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by RyanST This message was authored by: RyanST

Re: Wifi dropping out and reconnecting

I contacted their help desk and their guy reckoned it was the security restrictions. I can't remember the term (Broadband Shield) but he asked if their were children in the house to which I replied there is but their devices are locked down and monitored so feel free to remove any restrictions. He did and was sure that would be my problem resolved. And it is better. 

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