Wifi dripping out each night for 3 hours

[DouglasC1]

WiFi connection dropping overnight. 

I recently got a ev charger fitted but it is not functioning as I would expect.  I've been in touch with the supplier and they are telling me my WiFi connection is going down every night at 2:41am and comes back on around 5:48am.  

How can I confirm this is true ?

Has anyone else seen anything similar?

Thanks

Douglas 

[cookiemonsteruk]

@DouglasC1 

Do you have a sky q tv box that may be supplying wifi to the ev charger or is it etherneted

[cookiemonsteruk · Accepted solution]

@DouglasC1 

If its a wifi connection to a sky q box then change the eco as below

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20s....

[Chrisee]

@DouglasC1 the modt likely cause if you have Sky Q is thst the charger is connecting to thecwifi hotspot on one of your Q boxes. If thst box is set to go into eco stanby mode the wifi hotspot is switched off between those hours. Solution is to change the standby mode of the box to Avtive or None.

[DouglasC1]

Hi

i have a sky q box in thr living room and a sky router ih the hall.  Both are close to the charger which is fitted outside.  

thanks

[cookiemonsteruk]

@DouglasC1 

See my link above

[lizH2]

My phone suddenly using up data allowance in middle of the night. How do I keeprouter and  wifi on?

[jamesn123]

@lizH2 

Do you have Sky Q?