12 Jan 2025 12:27 PM
Our wifi connection has always been terrible and disconnects regularly. We have rang multiple times with no engineer sent out. We can be stood next to hun and have to turn wifi off on devices in order for the internet to work
13 Jan 2025 10:30 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Jan 2025 10:23 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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