Discussion topic: Wifi doesn’t connect or terrible speeds
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Message posted on 12 Jan 2025 12:27 PM
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Wifi doesn’t connect or terrible speeds
Our wifi connection has always been terrible and disconnects regularly. We have rang multiple times with no engineer sent out. We can be stood next to hun and have to turn wifi off on devices in order for the internet to work
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Message posted on 13 Jan 2025 10:30 AM
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Re: Wifi doesn’t connect or terrible speeds
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 15 Jan 2025 10:23 AM
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Re: Wifi doesn’t connect or terrible speeds
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Lisa - Sky Tech Team Expert
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