Wifi disconnects after every 20 minutes and takes some 10 minutes to reconnect sometimes more.

[MuhammadUsman]

Wifi disconnects every 20 minutes and reconnects waiting 10 minutes sometimes longer.

[Highlinder]

@MuhammadUsman Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.


After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.

[DawnD1]

Mine is doing the same but my computer is hard wired so maybe it is a system problem, any ideas anyone??

[Highlinder]

@DawnD1  follow the directions posted please.