Wifi disconnecting from sky box

[Emma_C]

Ever since I upgraded my WiFi it intermittently disconnects the WiFi from my sky box. It was happening alot then it stopped for a month or more but today it's disconnected and everytime I link it again it's ok for a few minutes then disconnects again. I've tried linking via the wps button and also by entering the password. It doesn't matter how I connect it, it disconnects again. I need this sorted ASAP. I pay a hell of a lot of money for something that is quite troublesome.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147