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This message was authored by: warbkingtonlounge

Wifi disabled but still visible and working

Hi, I've disabled the wifi on my sky hub as I've connected my deco m5 mesh via ethernet to the hub and have the set in AP mode.

However, my sky hub still shows in my wifi list and I'm able to connect to it!

I checked the router and is says wifi disabled and the wifi led is out.  I cant check further as I changed the router log on password from SKY and like a fool have forgotten  it.....

Any ideas?


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This message was authored by: Highlinder Answer

Re: Wifi disabled but still visible and working

Posted by a Superuser, not a Sky employee. Find out more

@warbkingtonlounge  Just hold the reset button on the back of the Sky router and it will reset it back to factory. Around 20-30 seconds should work.

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This message was authored by: Highlinder Answer

Re: Wifi disabled but still visible and working

Posted by a Superuser, not a Sky employee. Find out more

@warbkingtonlounge  Just hold the reset button on the back of the Sky router and it will reset it back to factory. Around 20-30 seconds should work.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Did this answer not help you?

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This message was authored by: warbkingtonlounge

Re: Wifi disabled but still visible and working

Will it be 

Admin

Sky

This message was authored by: Highlinder

Re: Wifi disabled but still visible and working

Posted by a Superuser, not a Sky employee. Find out more

@warbkingtonlounge  Which router did Sky send you from the link below

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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This message was authored by: warbkingtonlounge

Re: Wifi disabled but still visible and working

Sky broadband hub.

This message was authored by: Highlinder

Re: Wifi disabled but still visible and working

Posted by a Superuser, not a Sky employee. Find out more

@warbkingtonlounge  That will be admin as the username and the password will be on the back of the router.

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If you have found this solution helpful please tick this as the answer.
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