07 Feb 2025 06:56 PM
I try to connect to my workplace online portal over WiFi without success. I can connect to the portal by using an Ethernet cable and then unplug it and I stay connected to the portal. I contacted the IT dept and my account is fine. There is no issue on that side. I can access all other websites over WiFi without the need of an Ethernet cable. I can also also access wifi on all other devices without issue.
08 Feb 2025 09:59 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
10 Feb 2025 10:25 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
10 Feb 2025 05:18 PM
Hi. Can you escalate again please
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